Gundersen Moundview Emergency & Urgent Care

Emergency care

Severe illnesses and injuries can happen at any time. That’s why we deliver around-the-clock emergency care at our Level 4 trauma hospital in Friendship.

Our department is staffed by physicians, a physician assistant, nurses and paramedics who are trained to handle emergencies. Laboratory and radiology services are also available.

24/7 access to specialists for critically ill patients and newborns

Staff are certified in advanced cardiac life support. We also offer 24-hour access to specialists in neurology, telepsychiatry for mental health crisis and neonatal care through telemedicine services.

Our hospital is Wisconsin Coverdell Stroke Certified and has been recognized for giving patients the best possible chance of heart attack and stroke survival and recovery. We have also been recognized as a Pediatric Ready Facility by Wisconsin Emergency Medical Services for Children. Families can feel confident our staff are dedicated and equipped to provide children with excellent care.

When specialized care is needed, patients are stabilized and then transferred to a larger medical center.

Urgent care

Urgent Care is available in our emergency department at designated hours; expanded hours may be offered when holidays fall on a weekday. 

Also known as walk-in care, urgent care services are intended for minor illnesses and injuries that need attention when your primary care clinic is closed.

Seek urgent care for:  

• Back or neck pain  
• Ear, eye and skin infections  
• Mild to moderate asthma attacks  
• Minor fractures
• Nausea, vomiting and diarrhea  
• Scrapes, cuts and bruises  
• Skin rashes, insect bites and minor burns  
• Sore throat  
• Sprains, strains and minor injuries  
• Respiratory and sinus infections  
• Urinary tract infection

Your wait time will vary depending on the number of emergency and urgent care patients we are serving and their needs. An urgent care visit may elevate to emergency based on the evaluation of your symptoms.

Fill your prescriptions in-house

If you need prescriptions after your visit to emergency or urgent care, you may use Gundersen Moundview Pharmacy or InstyMeds. Our retail pharmacy is conveniently located within the hospital. When the pharmacy is closed, an InstyMeds automatic prescription medication dispenser is available. Prescriptions are sent directly to the machine, which calculates your co-pays and deductibles. Payments can be made using cash, credit or debit card.