Online Bill Pay Help
Now you can pay your bill through your MyChart account or as a guest. For step-by-step instructions on how to apply a payment, set up a payment plan and other options, follow the instructions below.
Viewing your bill in MyChart
You can access many billing items through MyChart including:
- View balance — will display balance for all service areas
- Enroll in paperless statements
- Make a payment or set up a payment plan
- View and print statements online
- View letters
- Contact Customer Service
Make a payment
- Select the Billing tab and then "View and Pay Your Bill"
- To pay on account, select "Pay Now"
- To pay the balance in full, select the amount due
- Select the credit card or banking account that was previously saved or "New Payment Method" to add a card or banking account
- Select "Submit"
To pay an amount other than the balance
- Select "Other Amount"
- Enter an amount to pay. Please note: the payment will apply to charges automatically or you can choose specific dates of service to pay.
- Select "Choose Specific Visit to Pay"
- Select what dates of service the payment should be applied to and select "Next"
- Select the credit card or banking account that was previously saved or "New Payment Method" to add a credit card or banking account
- Select "Submit"
Setting up a payment plan
- Select the Billing tab and then "View and Pay Your Bill"
- Select "Set up Payment Plan"
- Enter the amount to pay each month and what day of the month the payment should be made
- Select the credit card or banking account that was previously saved or "New Payment Method" to add a credit card or banking account
- If the amount entered is not within the guidelines, a message will appear showing the amount has been automatically adjusted to the minimum allowed amount
- Select the credit card or banking account that was previously saved or "New Payment Method" to add a credit card or banking account
- Select "Submit"
View/print itemized statement
This will show detailed billing and can be printed for the entire guarantor or a needed date range.
- Select the Billing tab and then "View and Pay Your Bill"
- Find the guarantor account associated with the charges and select "View Account Detail"
- Select the Charges tab and then "here" (blue hyperlink on the top left) to view details on all dates of service on the account
- Select the printer in the top right corner to print the itemized statement/detailed bill
- Select the Payments tab and choose the best time frame to view payments
Enrolling in paperless billing
- Select the Billing tab and then "View and Pay Your Bill"
- Select the sign up for paperless billing link in the lower left area of the screen
- Confirm your email address
- Verify you will no longer receive mailed statements
- Select "Sign Me Up"
Opting out of paperless billing
- Select the Billing tab and then "View and Pay Your Bill"
- Below the bill details, you will see a sentence that reads: "If you would like to receive paper statements, you may cancel paperless billing."
- Select "Cancel paperless billing"