MyChart
With MyChart, you can access and manage your health information on your time. Use our free and secure patient portal to schedule appointments, view test results, request prescription refills and more.
What is MyChart?
MyChart is a secure and easy-to-use online patient portal that provides you access to your personal health information anytime, anywhere—all in one place.
With MyChart, you can easily manage your care and stay connected with your care teams from a computer, tablet, smartwatch or mobile device. This private healthcare management tool improves communication between you and your providers and offers convenient self-service options.
Visit the MyChart registration page to create your own account and start using these valuable healthcare tools today.
MyChart allows you to:
- Access medical records and visit summaries
- Conduct an online visit or video visit
- Manage care for family members (via proxy)
- Message providers or care teams
- Pay medical bills or as guest
- Pre-register with eCheck-in and use self-arrival
- Request prescription refills
- Schedule and manage appointments
- Use the cost estimate tool
- View test results
Download the MyChart app
Bring your health information wherever you go by downloading the free MyChart mobile app. Take advantage of MyChart's features on your computer, smartphone, tablet or smartwatch. Registration is simple and can be completed within a few minutes. Simply download the MyChart app to your Apple or Android device.
Need assistance with MyChart?
We’re here to help! If you have questions or need help with your MyChart account, our support team is available to assist you. You may email us at mychart@gundersenhealth.org or call our MyChart Help Desk at (800) 362-9567, ext. 50303.
Virtual care options in MyChart
With MyChart, you can schedule and access video visits through MyChart, allowing you to see your provider more conveniently within our secure patient portal. Same-day and next-day appointments are available.
Proxy access for medical records
You can use MyChart to access the medical record of another family member, such as a spouse, partner, elderly parent, stepchild or close friend. This feature in MyChart is called "proxy access.”
Common uses for proxy access
- Caregivers helping elderly patients
- Family members assisting with medical appointments or medications
- Parents managing their child’s health record
How to set up proxy access
Complete a Proxy Authorization Form, scan it and email the form to mychart@gundersenhealth.org.
Granting access to someone
To grant someone else access to your medical record, log into MyChart. In the search menu under Sharing and Family Access, click Share My Record. Follow the prompts and click "Invite Someone." Then complete the online form.
You must have or set up a MyChart account to get proxy access to someone else's account. If you are not a patient but would like proxy access to another account, please contact our MyChart team.
Your child’s medical record
- As a parent, you can access your child's health record through MyChart until their 18th birthday.
- To request access to your child's record, log in to MyChart. In the search menu, under “Sharing and Family Access,” navigate to "Manage Family Access." Then, "Request Access to a Minor's Record."
- Complete the online form, and you're finished.