Care Options

Online or in-person, we have your healthcare covered.

Schedule an appointment

Virtual care

Video visit

Scheduled appointment | $129+ | all ages

Schedule a video visit by phone or via MyChart. Same-day and next-day appointments available. Learn more about video visits.

Good for:

Chronic health conditions and medication management
New health concerns
Preventative care
Some urgent illnesses and injuries

Schedule in MyChart

MyChart online questionnaire

24/7 | $50 | 18+

MyChart Online Visits are for non-urgent medical care. You’ll fill out a questionnaire in MyChart. A provider will respond via MyChart message with treatment recommendations.

Good for:

Back pain
Cough/upper respiratory infection
Diarrhea
Heartburn
Pink Eye
Sinus problems
Urinary problems
Vaginal discharge/irritation
CPAP supply renewal (for approved Sleep Medicine patients)

Receive non-urgent medical care

MyChart messages

24/7 | Free* | All ages

A convenient way to get answers to quick, non-urgent medical questions from a member of your provider’s care team.

Good for:

Asking a question about an issue you saw your provider for in the last seven days
Asking a question that leads to an appointment 
Checking in as part of your follow-up care after a procedure 
Giving a quick update that was requested by your provider 
Requesting a prescription refill 
Scheduling an appointment

*Certain requests may incur a charge

Messaging via MyChart

24-Hour Nurse Line

24/7 | Free | All ages

Call (608) 775-4454 to talk to a Telephone Nurse Advisor any time. We’re here to help you, no matter where you receive your healthcare.

Good for:

Advice for at-home care
Getting help determining where to seek care for your symptoms
Health education

Learn more

Gundersen Pharmacy app

24/7 | Free download | All ages

Refill prescriptions anytime, anywhere from your phone or computer. We’ll notify you when they’re ready.

Get started today

In-person care options

Primary care

Weekdays by appointment | $129+ | all ages

You can now schedule Primary Care appointments online! Appointments, as soon as same day, are available in Family Medicine, Internal Medicine and Pediatrics.

Good for:

Chronic health conditions
Mental health conditions
Minor illnesses & injuries
Medication management
New medical concerns
Preventive care
Routine exams

Schedule in MyChart

Urgent care

7 days a week, extended hours | $200+ | all ages

Visit any of our walk-in Urgent Care locations for non-emergent conditions that need medical attention now. Need to be seen today but not urgently? Check MyChart for Primary Care appointments, as early as same day. You must be a current patient to schedule in MyChart. 

Good for:

Cuts, scrapes and bruises
Ear pain/infection
Fever, colds and flu
Sinus and upper respiratory infections
Skin rashes, insect bites and minor burns
Sore/strep throat
Strains and sprains
Sudden back or neck pain
Urinary burning

View Urgent Care locations

ExpressCare clinic

7 days a week, extended hours | $70 | age 2+

Our ExpressCare Clinic in La Crosse is a convenient walk-in option for our patients and non-patients. No appointment necessary.

Good for:

Bladder or urinary tract infection (female, age 12-80)
Ear pain, swimmer's ear, infection, wax removal
Flu-like symptoms
Insect or tick bites
Mild vomiting/diarrhea
Pink eye, skin irritation and rashes
Sinus problems and seasonal allergies
Sore or strep throat

Convenient walk-in care

Emergency care

24/7 | $500+ | all ages

If you’re facing a life-threatening emergency, call 911 now or go to the emergency room nearest you immediately.

Good for:

Severe injury such as bone fracture, severe cuts, or head injury
Sexual assault or domestic violence
Signs of heart attack such as chest pain or shortness of breath
Signs of stroke such as numbness on one side or trouble speaking
Sudden and severe pain
Suicide attempt or suicidal thoughts

View Emergency locations