Care Options
Online or in-person, we have your healthcare covered.
Virtual care
Video visit
Schedule a video visit by phone or via MyChart. Same-day and next-day appointments available. Learn more about video visits.
Good for:
- Chronic health conditions and medication management
- New health concerns
- Preventative care
- Some urgent illnesses and injuries
MyChart online questionnaire
24/7 | $50 | 18+
MyChart Online Visits are for non-urgent medical care. You’ll fill out a questionnaire in MyChart. A provider will respond via MyChart message with treatment recommendations.
Good for:
- Back pain
- Cough/upper respiratory infection
- Diarrhea
- Heartburn
- Pink Eye
- Sinus problems
- Urinary problems
- Vaginal discharge/irritation
- CPAP supply renewal (for approved Sleep Medicine patients)
MyChart messages
A convenient way to get answers to quick, non-urgent medical questions from a member of your provider’s care team.
Good for:
- Asking a question about an issue you saw your provider for in the last seven days
- Asking a question that leads to an appointment
- Checking in as part of your follow-up care after a procedure
- Giving a quick update that was requested by your provider
- Requesting a prescription refill
- Scheduling an appointment
*Certain requests may incur a charge
24-nurse line
Call (608) 775-4454 to talk to a Telephone Nurse Advisor any time. We’re here to help you, no matter where you receive your healthcare.
Good for:
- Advice for at-home care
- Getting help determining where to seek care for your symptoms
- Health education
Gundersen Pharmacy app
Refill prescriptions anytime, anywhere from your phone or computer. We’ll notify you when they’re ready.
In-person care options
Primary care
You can now schedule Primary Care appointments online! Appointments, as soon as same day, are available in Family Medicine, Internal Medicine and Pediatrics.
Good for:
- Chronic health conditions
- Mental health conditions
- Minor illnesses & injuries
- Medication management
- New medical concerns
- Preventive care
- Routine exams
Urgent care
Visit any of our walk-in Urgent Care locations for non-emergent conditions that need medical attention now. Need to be seen today but not urgently? Check MyChart for Primary Care appointments, as early as same day. You must be a current patient to schedule in MyChart.
Good for:
- Cuts, scrapes and bruises
- Ear pain/infection
- Fever, colds and flu
- Sinus and upper respiratory infections
- Skin rashes, insect bites and minor burns
- Sore/strep throat
- Strains and sprains
- Sudden back or neck pain
- Urinary burning
ExpressCare clinic
Our ExpressCare Clinic in La Crosse is a convenient walk-in option for our patients and non-patients. No appointment necessary.
Good for:
- Bladder or urinary tract infection (female, age 12-80)
- Ear pain, swimmer's ear, infection, wax removal
- Flu-like symptoms
- Insect or tick bites
- Mild vomiting/diarrhea
- Pink eye, skin irritation and rashes
- Sinus problems and seasonal allergies
- Sore or strep throat
Emergency care
If you’re facing a life-threatening emergency, call 911 now or go to the emergency room nearest you immediately.
Good for:
- Severe injury such as bone fracture, severe cuts, or head injury
- Sexual assault or domestic violence
- Signs of heart attack such as chest pain or shortness of breath
- Signs of stroke such as numbness on one side or trouble speaking
- Sudden and severe pain
- Suicide attempt or suicidal thoughts